Frequently Asked Questions
Everything you need to know about CRBN Pickleball gear and services.
What makes CRBN paddles different from other brands?
CRBN paddles feature a proprietary carbon fiber face designed for maximum grit and spin. Our unibody construction ensures durability and a consistent sweet spot, providing elite-level performance for both power and control players.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for players who need their gear ready for an upcoming tournament.
Does my paddle come with a warranty?
Yes, all CRBN paddles come with a limited 6-month warranty against manufacturer defects. Please ensure you register your paddle on our website within 14 days of purchase to activate coverage.
What is your return policy for paddles?
We offer a 30-day return policy for unused items in their original packaging. If you have played with the paddle and are unsatisfied, please contact our support team to discuss our performance guarantee options.
Are CRBN paddles USAPA approved?
Yes, all CRBN paddles are fully tested and approved by USA Pickleball (USAPA) for sanctioned tournament play. You can find our models listed on the official USAPA approved paddle list.
How should I clean and maintain my carbon fiber paddle?
To maintain the grit and surface tension, we recommend using a CRBN Paddle Eraser to remove ball fibers and dirt. Avoid using liquid cleaners or leaving your paddle in extreme temperatures, such as a hot car.